Matt Holfelner
Experience Researcher
Interaction Designer
Design Strategist
Experience Researcher
Interaction Designer
Design Strategist
Click my image for my Resume in PDF
I am currently a Master's student in the HCI/d program at Indiana University. I am also a part time user experience researcher at Centerstone Research Institute.
My experience has been rooted in behavioral healthcare. Currently, I design applications for researchers and clinicians to effectively use an ecology of information devices. I perform user research to understand the user's goals and painpoints. My goal is translate user goals into productive applications, and make complex interactions into good experiences for users.
When I'm not specifically thinking about design, I enjoy reading about behavioral economics and irrationality. I love to travel and learning about the diversity of human culture.
The following tabs will give more details of my experience. Please be aware that this portfolio is under active development.
I began at Centerstone Research Institute (CRI) as a volunteer in the spring of 2011, and was full-time over the summer. I helped setup the usability lab at CRI with Ginger White and Pascal Lola under the supervision of Frank Stevens, Kay Connelly, and Kelly Caine. We performed cognitive walkthroughs, contextual inquiries, and formal usability testing. I went on to build protoypes over the summer.
Below are more details of projects I have worked on at CRI.
Over the spring, I was tasked with setuping up the the usability lab at CRI. I evaluated various software packages for use in the lab, and produced a manual to set up and run a usability study.
For formal usability testing, we used Morae to capture the user's facial expressions and derive other data such as time on task and error rates. The semester ended with a presentation of the first round of user testing for the IM-CDSS project to stakeholders at CRI in Tennessee and Indiana.
Click on image to zoom.
During my summer internship, Frank Stevens and I continued working on the project traveling to Tennessee and around Indiana performing usability testing. I summarized the work of all three test sessions into a report to stakeholders. Our recommendations were both over interface items and workflow items. Below is a copy of the IM-CDSS recommendations over all three recommendations and various PowerPoint prototypes such as the screen shot to the left.
Will be putting more info up on this project soon! In the mean time, check out the demonstration prototype
For now, it is a seperate website. You'll need to use the back buttons to get back here.
GPRA forms are used by many programs at Centerstone to report statistics to the federal government (e.g. Substance Abuse and Mental Health Services Administration (SAMHSA)). I was asked to create mockups first for the iPhone. We found that the small form factor would most likely be unfeasible. So, we changed our medium to the iPad. While it is still a touch paradigm, the larger surface area does create some new opportunities and challenges.
Click on image to zoom.
I started my master's degree in the Fall of 2010. First, a bit about what lead me to this program. While working at Deaconess Crosspointe, I recognized the EMR that was being implemented had a lot of usability problems. It was designed more for a medical/surgical units rather than behavioral health units. I came to this program with the intentions of learning about the design of usable systems, and how I could apply these principles to healthcare IT and other entrprise applications.
Below are more details of projects I have worked on at IU.
Sidd Maini submitted a business plan to the Economist InnoCentive Healthcare Information Economy Challenge. We proposed the concept of a Worldwide Medical information eXchange (WiMeX).
Sidd Maini and I worked to redesign HP's Fleet management for Printer software. Our deliverable was a poster. We did this challenge in less the a week during a conference in San Francisco.
Sidd Maini, Leo Pak, and I were tasked with helping people organize the clutter in their homes. From piles of dirty dishes to unused food, the kitchen is a common place that we have issues with clutter. We designed a device to help consumers organize their kitchen.
We began this project by conducting an ethnography study in someone's kitchen. We recorded video and took notes. We analyzed the data with an Affinity diagram .
Analyzing with an Affinity Diagram (Click on image to zoom.)
We found that buying too much of one thing can be a huge problem. With this in mind, we began to search for inspiration and sketch to help guide our design. The Astonishing Tribe's "Future of Screen Technology" concept video helped us see a form factor that might be an interesting form factor to explore. From that, we generated sketches to inform our prototype, the Kitchen Pad.
We did a rapid prototype of our concept, and performed an expert usability testing among classmates. We used this feedback to improve upon the functionality of our design. The final iteration was then usability tested with three users, and produced a usability report of recommended changes.
Final Prototype (Click on image to zoom)
